Current delivery timeline: 2-4 weeks for all orders.
ALL OUR ITEMS ARE MADE TO ORDER. ONCE YOUR ORDER IS PLACED AND CONFIRMED VIA EMAIL IT CANNOT BE CANCELLED. PLEASE DO NOT PLACE AN ORDER IF YOU ARE NOT ABLE TO WAIT. YOUR ORDER CANNOT BE CANCELLED.
PLEASE WHATSAPP US ON +91 91000 62811
Please note that once an order is placed and confirmed, it cannot be cancelled. We urge you NOT to place an order if you require it urgently because we cannot, under any circumstances expedite your order.
We are a small business with ONE person shipping all the orders, coordinating and managing deliveries. We CANNOT cancel orders once they are placed. WE URGE YOU TO CHECK WITH OUR TEAM ON WHATSAPP +91 91000 62811 PRIOR TO PLACING AN ORDER.
Please note, we will not be shipping to containment zones and are not able to ship to areas that have closed their borders. Please check you are not in one of these zones prior to ordering. If you are unsure, please Whatsapp us on +91 91000 62811 PRIOR to ordering. Due to the dynamic nature of the situation, we cannot guarantee deliveries during this period of time. As we ship through third parties, our delivery times and schedules are dependent on them.
Terms and conditions in regards to COVID-19
- Our team will do their best to take all precautions in regards to secure safe deliveries.
- Please note your delivery may be delayed due to restrictions. Champs Fleur is not liable for damage due to delayed deliveries.
- Additionally, as per our usual T&Cs, we will not be able to cancel orders or give refunds once an order has been placed under any circumstances, related to COVID-19 or not.
- We will always do our best to deliver your orders, however, inability to do so due to government regulations and other supply restrictions - Champs Fleur is not responsible and cannot process cancellations or refunds regarding this.
- Before placing your order, it is up to you to check if you are residing in green, orange/yellow, red or containment zone. Champs Fleur is not liable for unsuccessful deliveries made in these zones due to government and local regulations.
- Fresh flowers may not be able to be delivered all the time. We cannot guarantee any delivery times or dates.
- Due to delays at customs, factories and clearance facilities, if stock is not available for your purchased arrangement it can be delivered at a future date or you will be given a credit note for the same. Please note this includes all LonglastingⓇ and fresh flower arrangements.
- Please note Champs Fleur does not process ANY refunds.
PLEASE DO NOT PLACE ORDERS, IF YOU REQUIRE THEM URGENTLY. OUR CURRENT BACKLOG OF ORDERS IS 2 TO 4 WEEKS.
WE ARE A SMALL BUSINESS WHICH IS MADE TO ORDER. ONCE YOU PLACE YOUR ORDER, WE PLACE THE RAW MATERIAL ORDER WITH VARIOUS VENDORS IMMEDIATELY. ORDERS ONCE CONFIRMED CANNOT BE CANCELLED.
AS WE ARE A SMALL BUSINESS WE ARE DIFFERENT FROM BUSINESSES LIKE AMAZON.