Terms & Conditions - Privacy Policy
This website is operated by Ardanna Luxuries Pvt Ltd.
All inquiries may be directed to:
CHAMPS FLEURa brand under Ardanna;
+91 91000 62811

Your use of this website is governed by these Terms and Conditions. Please take a few minutes to review them. Your use of the champsfleur.com website constitutes your agreement to follow these rules and to be bound by them. By placing an order with CHAMPS FLEUR, either through our website or over the phone, you are agreeing to our Terms and Conditions. If you do not agree with any of these Terms and Conditions, please do not use the champsfleur.com website.

Use of website

The champsfleur.com website is for the sole use of individuals and entities wishing to review, consider, purchase or otherwise engage in retail transactions involving CHAMPS FLEUR’s goods and services and/or to otherwise transact business with or contact CHAMPS FLEUR, on their own behalf (or, in the case of a gift or a corporate transaction, on behalf of their intended recipients). We will not share transactional preferences of an individual customer (whether such customer is a person or an entity) with any third party not affiliated with CHAMPS FLEUR. This policy is intended to protect the privacy and freedom of CHAMPS FLEUR’s customers and the personal relationship CHAMPS FLEUR works to develop with its customers and others authorized to use its website.

Confirmation of Order

Your receipt of electronic or other forms of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We may require additional verifications or information.

We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

Other than as set out in these Terms and Conditions, we shall not be responsible for any loss or damage of any kind, which you might suffer by reason of us declining to accept or for cancelling your order.

Please note that flower availability is not also stable due to events outside of our control, this includes both LonglastingⓇ, infinity roses and fresh flowers. If your chosen arrangement is unavailable, we will deliver your arrangement at a date that is possible or you may request a credit note. Champs Fleur is unavailable to do refunds in this disregard. If you need an arrangement on a particular date you can contact our team on +91 91000 62811 or clients@champsfleur.com for a guaranteed delivery date.

If a certain flower or filler is unavailable, the Champs Fleur team will make changes at their discretion. In such a case, we will always share the final arrangement picture with you over email or Whatsapp and only ship the arrangement or make the delivery of the arrangement after your verbal or written confirmation.

During the COVID-19 government lock-downs fresh flower availability and delivery is limited. Before ordering on our website, we recommend contacting us on WhatsApp +91 9100 62811 to ensure availability. If we are unable to deliver your order due to government restrictions, you will receive a credit note for the same value. We are not processing refunds. Please check with our team before placing any orders to avoid disappointment. CHAMPS FLEUR WILL NOT BE PROCESSING ANY REFUNDS DUE TO PINCODE unavailability. It is up to you to ensure to pincode is deliverable. You can contact our team on +91 91000 62811 prior to placing the order.



The Champs Fleur team does not under any circumstances process refunds for any reason. After an order is placed, we will not be able to process a refund.


You must pay in full by debit, credit card or PayPal Secure Checkout in advance when you submit an order through our website.

Payment will be collected at the time of placing the order. Full payment must be received in advance before any goods are prepared or dispatched. If any payment is subsequently withdrawn, disputed, charged back or reversed in any way by you, you will have to pay the full amount of the sale, plus an administration fee and any additional fees incurred by CHAMPS FLEUR. If you are placing an order through a company, we may agree to credit terms via a separate written agreement. Please contact us to make arrangements.

Pricing Information

CHAMPS FLEUR cannot confirm the price of an item until after your order is placed.

Pricing errors may occur on the CHAMPS FLEUR website.  CHAMPS FLEUR reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from CHAMPS FLEUR. CHAMPS FLEUR may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

The prices displayed on this website are quoted in I.N.R Rupees and USD. Additional shipping and other charges may apply for orders outside of India, and you will be advised of such charges and your responsibility for any portion thereof before we finalize and ship your order. Furthermore, while we do our best to assure that the taxes quoted for a particular order are accurate for the applicable location to which the order is being shipped, should an erroneous quote be provided, we will notify you of such error before finalizing and shipping your order. You will be responsible for all applicable taxes, regardless of the amount quoted on this website at the time of your order.

Price quotes are good for thirty (30) days.


Delivery will be deemed to have taken place at the time CHAMPS FLEUR places an order in the possession of any carrier service (e.g., BLUE DART, DHL, Hand Delivery) for customer delivery. CHAMPS FLEUR is not responsible for lost, stolen or damaged goods once an order leaves our possession.

Once your order is in the hands of the carrier we have no control over the delivery process We reserve the right to make deliveries in instalments which shall not relieve you from your obligation to accept and pay for remaining deliveries.

Additionally, please note some arrangements and items are only available within Hyderabad, or hand delivery. The delivery information for each item is mentioned in the product description. It is up to the customer or client to check such information prior to placing an order. Champs Fleur will not be responsible for such, and will not refund or cancel the order. If the client is unable to pick-up from the store, they will either have to pay the delivery or shipping cost. If the item cannot be shipped, we can either hold onto the item until the client is ready to pick it up or issue a credit note for the same value. 


You agree that you own or license the copyright (or are authorized by the copyright owner to send to us and use) any content or images you submit to us for custom work, and you warrant that none of the content or images contain anything which would infringe on any copyright, trademark, design right or other intellectual property right of any third party. We will not check the content of any images provided by you. However, if we believe any image does not comply with these terms, we reserve the right to refuse to use it, without any obligation or liability to you. We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone sending any material in breach of these terms.

Images sent to us remain under the existing copyright. By sending us an image you are granting us a license to modify, print, or otherwise use the image in accordance with the details of your order. By placing an order and accepting these terms you are accepting any and all liability for any consequences of CHAMPS FLEUR using the images you supply.

For companies or organizations providing corporate logos or trademarked images, it is your responsibility to ensure that any material supplied in any medium is not protected by any copyright law, or that any necessary permission for CHAMPS FLEUR to reproduce the images has been obtained.

We may photograph products that we provide to you, including those decorated with a logo. We may display these photographs on our website or other advertising media, for CHAMPS FLEUR’s marketing and promotional purposes, unless specifically requested in writing by you not to do so.

CHAMPS FLEUR warrants that it has the right to provide its products but otherwise the goods are provided on an “as-is” basis, without warranty of any kind, express or implied, oral or written. In particular, but without limitation, no warranty is given that the goods are suitable for the particular purposes intended by you.

Limitation of Liability

To the fullest extent permitted by applicable law, CHAMPS FLEUR shall not be liable for any claim arising out of the performance, non-performance, delay in delivery of or defect in the goods, nor for any special, indirect, economic or consequential loss or damage however arising or however caused (including loss of profit or loss of revenue) whether from negligence or otherwise in connection with the supply, functioning, or use of the goods sold by CHAMPS FLEUR.

Submissions and Use of Community Features

We welcome your comments regarding the champsfleur.com website. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively, “Comments”) sent to champsfleur.com shall be and remain the exclusive property of CHAMPS FLEUR. Your submission of any such Comments shall constitute an assignment to CHAMPS FLEUR of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. CHAMPS FLEUR will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as stories, product ideas, computer code or original artwork.


This website and all contents of this website are provided on an “as is” basis, without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this website, that your use of this website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our website, and that shall not be liable for any damages of any kind related to your use of this website.


You agree to defend, indemnify and hold CHAMPS FLEUR harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of the website, including, without limitation, your use of this champsfleur.com website in violation of these Terms of Use.


In light of the recent circumstances, any orders placed during the lockdown are still applicable to the no-refund policy. As the lockdown and shipment of non-essential goods is enforced India wide, we are not able to ship our items during this period.

If you have placed an order during the COVID-19 period, please note that delivery will be delayed until the government allows us to ship orders again.

As in line with our refunds policy, we will not be processing refunds for any orders placed during this period. 

The items will be shipped once the lockdown has been lifted. Harassment of our team members regarding this issue will not be accepted.