Ensuring your arrangements reaches on time is one of our biggest priorities. Our arrangements are packed securely and shipped India-Wide via Blue Dart and internationally via DHL, FedEx or First Flight.
Orders which are placed before 9 am are shipped on the same day. If your order is placed after 9 am, we will ship on the next business day. We ship Monday to Friday. Orders placed after 9 am on Friday and Saturday or Sunday, are shipped on Monday.
To track the status of your order, use the AWB or tracking ID provided on the Bluedart website. Check the email address you have provided us for the AWB or tracking ID.
You can also email us on firstname.lastname@example.org with your order number if you need further assistance.
Please note that any issues with delivery or receiving an order on time that is caused by Bluedart or courier company especially including natural disasters, festival closures and extreme weather, is outside the control of Champs Fleur and must be directed to the courier for a solution. Refunds will not be given, and you will remain liable for such orders.
For store pick-ups or Hyderabad hand-deliveries, you will receive a Whatsapp notification the morning of your selected delivery or pick-up date. For issues regarding this, please email us on email@example.com or Whatsapp us on +91 91000 62811.