Hand delivery in Hyderabad | India wide shipping

FAQ's

What are Infinity™ roses?

Our most prized offering, the Solitaire Infinity rose, comprise of real roses that are specially treated with preservatives to add a touch of luxury anywhere they are placed.

Do the Infinity™ roses last a year?

Yes, sometimes even longer if proper care is ensured.

How do the Infinity™ roses last?

We have a propriety four-step preservation process that avails the usage of natural ingredients to fuse together the exquisiteness and goodness of natural florals with the longevity of artificial ones and allowing them to last for over a year while maintaining the same freshness and feel as the day they were plucked.

Can I customize arrangements?

Yes, you can choose from our spectrum of colours and flowers to create your own arrangements based on the designs you have in mind. You may also consult with our team to help you create a unique setting that is perfect for you and your loved ones.

Can the flowers be taken out of their boxes?

No, as that will cause damage to the already delicate flowers and may affect the overall design created. The flowers are manually arranged with the utmost care and shifting them around could affect their longevity as well.

Should I water the flowers?

No, our florals do not need constant attention or watering. Just keep your box(s) away from direct sunlight as that may affect the pigmentation and in normal temperature to ensure maximum lifespan.

Do you ship internationally?

Yes, we ship our products both nationally and internationally to reach our customers wherever they may be. For further information, please refer to our shipping policies and countries we can ship to.

Do you have express shipping?

For metro cities, we have next day delivery available only for orders placed over Whatsapp.

How long will it take to ship to my pincode?

Our arrangements are shipped within 1-3 business days. For metro cities, the expected delivery time is 2-5 days. For non-metro cities, the delivery time can vary between 3-7 days. For custom arrangements, this could be anywhere between 1-6 weeks. Our arrangements are shipped via Blue Dart.

Return Policy and Maintenance

As all our florals are fresh and personalised, we are unable to accept exchanges or refunds once an order has been confirmed and shipped. The customer is purchasing from Champs Fleur with the understanding that our arrangements are fresh and delicate and thus shipping damages may occur. Champs Fleur is not responsible for any damages of an arrangement on during shipping.

How to track my order?

To track the status of your order, use the AWB or tracking ID provided on the Bluedart website. Check the email address you have provided us for the AWB or tracking ID.You can also email us on general@champsfleur.com with your order number if you need further assistance.

 

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