Please note if you a purchasing this item while it is on pre-order it will take a minimum of 4 weeks to be delivered. Once a pre-order is placed we are not able to cancel your placed as the request for production and stock is placed immediately. We request you to take extra note prior to placing a pre-order and advise against ordering if you are unsure as we will not be able to cancel or refund your order once it is placed.
Disclaimer for our Infinity RosesⓇ
Placing a Pre-order:
Infinity rosesⓇ, forever roses, and other preserved items are extremely sensitive to high levels of humidity. Our Infinity rosesⓇ MUST be kept in a low humidity environment. The ideal humidity levels are between 30% to 40%. We do not recommend you purchasing this arrangement if the humidity cannot be maintained.
Flowers that are kept in high humidity will become soft and start to immediately wilt. There also may be signs of accelerated decomposition.
Champs Fleur is not responsible for humidity damage, as stated above.
- Rose and flower colours will fade over time
- Brighter colours may bleed onto lighter colours
- Petals of roses may be loose when they arrive to you. They can easily be reformed and placed back together. This does not affect the longevity of the arrangement.
- Petals may also have small cuts or tears as our flowers are real and natural.
- There may be size and slight colour differences between each rose as they are all natural.
All of the above is a natural process, and does not affect the longevity of the arrangement.
Each arrangement is made to order, thus may look slightly different from the images. Additionally, as flower availability are subject to seasonal variations, some fillers may be low in stock. The Champs Fleur team will make a suitable substitution at their discretion. If any such change does occur we will contact you via email and/or Whatsapp for a verbal or written confirmation prior to delivery. If there is no response from you within 3 days, we will ship the arrangement to avoid delays.
Disclaimer for our Dried Grass and Flowers
Placing a Pre-order:
Please note if you are purchasing this item while it is on pre-order it will take a minimum of 4 weeks to be delivered. Once a pre-order is placed we are not able to cancel your placed as the request for production and stock is placed immediately. We request you to take extra note prior to placing a pre-order.