Job summary

We are looking for a self-driven Client Servicing Executive who can interact with our clients/customers over various social media platforms and help us grow. This vital position requires an action-oriented, flexible problem-solver who will assist customers as well as represent the company at various expos.

Knowledge and Skills Required:

  • Excellent communication skills (written and verbal)
  • Ability to communicate correctly and clearly with all customers
  • Excellent documentation skills
  • Good comprehension skills – ability to clearly understand and state the issues customers present
  • Ability to prioritize work
  • Good composition skills – ability to compose a grammatically correct, concise, and accurate response

This is your role:
  • Plan and achieve sales targets and ensuring customer satisfaction/delight confirming to the laid down Company policies.
  • Respond to customer queries over Whatsapp, Instagram, live chat, text messages and phone calls
  • Required to interact with the customers at our store
  • Lead generation(B2B), Identification and understanding customer requirements.
  • Respond to emails and comments on social media
  • Assist with inventory management
  • Coordinate with other teams to help customers with their custom orders
  • Prepare Negotiation Strategy anticipating the needs of the Customer.



  • A bachelor's degree (preferred)
  • Ought to possess social skills and must love interacting with clients/customers.
  • Fluent in written and spoken English
  • Should be flexible with timings and working on weekends (working hours will be standard)
  • Should be okay with travelling to meet high-profile clients (expenses will be borne by the company)